How do I book an escape room?
FAQs. All room bookings are done over the internet on our website https://greatescapegame.com/book-your-game/. This is because we do not accept cash! While you will book individual games online, please call and also email us for groups of 24 of more. This is because we offer a group rate for 24 or more people!
How many players participate?
The Outbreak room, Bank Vault, Egyptian Tomb: Pharaohs’ Revenge, and Area D: Nuclear facility can hold up to 8 participants. In addition, it is extremely difficult for 2 individuals to pass a room by themselves. Consequently, we recommend at least 4 individuals per room because of the difficulty, although it’s not necessary. Therefore, if the room isn’t full upon booking, other individuals can book any of the available slots and be placed in the room with you and your group. Any FAQs regarding this please call us!
Can our group play alone?
Due to covid-19 we have changed our escape room experiences to private games. This means that you will not be paired up with individuals that you do not know.
What ages can play in any given escape room?
We welcome players of any and all ages into our escape rooms. Furthermore, many young puzzlers will probably surprise you at how adept they are to the challenges you may face! The puzzles inside are designed with ages 13 and up in mind, but younger players can still enjoy them and have fun. All of our rooms are fully immersive and there is also a lot of fun stuff for them to do in the rooms. In addition, players 15 years of age and under must be accompanied by an adult. Children 3 years or younger get in free. Children over 3 years of age are regular price.
Do you allow refunds?
We do not offer refunds, however games can be rescheduled 24 hours prior to the booking time. Therefore, please double check your booking time and date to ensure that you don’t accidentally click on the wrong date because there are no refunds! In addition, don’t arrive late!
What are your hours?
Friday: 11:00AM – 10:30PM
Saturday: 12:00PM – 10:30PM
When do I need to arrive?
It is imperative you arrive early so we recommend 15-20 minutes because we have to start on time. As a result, game doors cannot be opened while the game has begun. Hence, it is especially relevant to come early!
How much does it cost per person to play an escape room?
The price for the escape games is $25.99 plus a surcharge fee.
*Use promo code ‘UNLOCK’ to save $2 per person on games Monday-Thursday!!!
How do we get a private experience?
We have changed our escape rooms to be private meaning no one else will be in the room except your group.