How do I book an escape room?
FAQs. All room bookings are done over the internet on our website https://greatescapegame.com/book-your-game/. This is because we do not accept cash! While you will book individual games online, please call and also email us for groups of 24 of more. This is because we offer a group rate for 24 or more people!
How many players participate?
The Outbreak room, Bank Vault, Egyptian Tomb: Pharaohs’ Revenge, and Area D: Nuclear facility can hold up to 8 participants. In addition, it is extremely difficult for 2 individuals to pass a room by themselves. Consequently, we recommend at least 4 individuals per room because of the difficulty, although it’s not necessary. Therefore, if the room isn’t full upon booking, other individuals can book any of the available slots and be placed in the room with you and your group. Any FAQs regarding this please call us!
Can our group play alone?
Yes, but it requires you to purchase all the tickets available for the specific time slot you wish to participate rather than just the number of people coming. Hence, if you cannot purchase all the tickets, someone else has the possibility of purchasing that time and you will need to find another time slot.
What ages can play in any given escape room?
We welcome players of any and all ages into our escape rooms. Furthermore, many young puzzlers will probably surprise you at how adept they are to the challenges you may face! The puzzles inside are designed with ages 13 and up in mind, but younger players can still enjoy them and have fun. All of our rooms are fully immersive and there is also a lot of fun stuff for them to do in the rooms. In addition, players 15 years of age and under must be accompanied by an adult. Children 3 years or younger get in free. Children over 3 years of age are regular price.
Do you allow refunds?
We do not offer refunds, however games can be rescheduled 24 hours prior to the booking time. Therefore, please double check your booking time and date to ensure that you don’t accidentally click on the wrong date because there are no refunds! In addition, don’t arrive late!
What are your hours?
Friday: 11:00AM – 10:30PM
Saturday: 12:00PM – 10:30PM
When do I need to arrive?
It is imperative you arrive early so we recommend 15-20 minutes because we have to start on time. As a result, game doors cannot be opened while the game has begun. Hence, it is especially relevant to come early!
How much does it cost per person to play an escape room?
The price for the escape games is $25.99 plus a surcharge fee.
*Use promo code ‘UNLOCK’ to save $2 per person on games Monday-Thursday!!!
How do we get a private experience?
Each of our rooms hold up to 8 individuals. While booking your game if you notice less than 8 slots available this means someone else has already booked into that room. You can join them if you want to escape with someone else. Also, if you book 6 out of the 8 slots then we will block off the remaining 2 slots to ensure no one can join your group. After we block the 2 slots you can bring in a 7th and 8th person and pay at the door if needed.